When you go to a restaurant, you would either have a very good experience with the food that you eat and the service that you get or you would have a bad experience and would never want to go back there again. You would obviously talk about your experiences with your friends and relatives so that you can help them in making a decision about whether to go to that particular place or not. But would that help make any improvements in the kind of service that is being provided by the restaurant. Not unless you particularly tell them.
Many of the restaurants are interested in getting feedback from their customers regarding the kind of service that was provided to them and the quality of the food that was served. That is the reason why they generally give feedback forms for you to fill in while you are paying the bill. But most of the time, you would not want to give your feedback at the location itself as you would not want to cause any problems to the people working in the establishment. You would feel that it would be better if you can have a chance of filling such a form once you get back home.
This is possible if you are looking to give feedback for your visit to Applebee’s. This is one of the restaurants that ensure that it takes the feedback of the customers so that it can improve any deficiency in its services. But it does not do in the normal method of giving a feedback form at the end of your meal. Instead, you would be able to give this feedback from the comfort of your home with the help of the internet. All you would have to do is go to the website www.myapplebeesvisit.com.
Advantages
You may be wondering how it is advantageous to give your feedback about a restaurant once you go back home. You may be thinking that even if you give your feedback, the company would not know which branch you went to and which server took care of you. But you need not have any such worries as all such issues are taken care of on the website. Once you log on to the website, you would be asked to choose your country and your language. This way, you would be able to answer the questions in a comfortable way.
Once you have put in the preferences, you would have a page open that would ask you to provide the details about your visit. This is where you would be able to be more specific about your visit. Usually, any other restaurant that asks for a feedback does not give you the option to give particulars. So any feedback that you give would be a very general and would apply to the entire restaurant. But that would not help in getting better service from the place. Instead, if you are given the option to mention who served you and on what date, then it would be far more helpful.
This is where www.myapplebeesvisit.com is different from other feedback websites. You would be given the option to put in the name of the server that interacted with you on the day. It would also ask for the specific date that you visited the restaurant. If you are wondering where you can get all this information, all you would have to do is check the receipt that would be given to you once you pay the bill. All the relevant details would be provided in that particular receipt.
There is also the possibility that people may give any random server’s name and date to give the feedback. To avoid such scenarios, www.myapplebeesvisit.com would ask for a specific serial number at the end of each receipt. Since this would be a random number and would be tracked with each receipt, the chances of customers giving random information would be reduced. Therefore, to either give accolades or brickbats to the service provided by a particular server, you would be able to do so with the exact information. This will help the restaurant improve its services in specific franchisees.
Another advantage of giving feedback in www.myapplebeesvisit.com is that you would have the opportunity of winning an iPod at the end of the survey. Once you complete the survey, if you are lucky, you may be gifted an iPod from the restaurant. Also, every person that completes the survey would be eligible to be entered into a $1000 draw. This means that you would have the chance to win a lot of money just by giving your feedback on the kind of service that you got from the restaurant. This only proves how important your feedback is to the restaurant and how seriously they would be taking it.
Disadvantages
The problem with the survey is that you would need to have the receipt with you to participate. If you do not have the receipt, then you would not be able to fill up the serial number that is necessary to move forward. But, most of the time, once you pay the bill, you would not actually keep the receipt with you. As a result, many people who would like to give their feedback would be thwarted as they would not be able to provide the necessary information to login to the feedback website.
Summary
On the whole, www.myapplebeesvisit.com is a good way to provide your feedback. You can take the time to give your answers to the questions that would be asked. Also, by going back home and then giving the feedback, you would have thought about your experience a bit more and would have more quality. Of course, there is also the possibility that due to your hectic work life, you may forget all about it and give only random answers. Therefore, it is a double edged sword and can work both ways. It is up to you to decide whether you want to give feedback in this way.
The Applebees headquarters is located at 11201 Renner Blvd. in Lenexa, KS 66219 and the phone number is (913)890-0100
Visit Website: www.myapplebeesvisit.com