www.Tellkroger.com – Customer satisfaction forum at Tell Kroger

Every year, millions of dollars are spent by companies on market research. Based on this information, the products and services which are sold to people are made better. There are different ways by which this is achieved and the following are the options:

  • Interviews
  • Product testing
  • Market reviews

Amongst the lot, market reviews have continued to be the front runners as many people prefer this platform to the rest. Here are a few advantages of the same:

  1. It is because it has become a very good means to earn extra money sitting at home.
  2. Anyone who has a computer with internet connectivity can do this job.
  3. These surveys are useful in improving the products and services which are used by majority of people.
  4. Upon completion, one will be invited to join the sites sweepstakes for store cards, discount coupons or cash prizes.
  5. Most of these surveys do not require any amount to be paid or a purchase.
  6. The sweepstakes are usually valid for a few months and this gives ample opportunities for interested customers.

Let us now discuss how it works. There are numerous sites that invite people to take surveys on different products. When people complete the survey, they are rewarded with some money or a chance to participate in the site’s sweepstakes. This way, both the manufacturers of the products and the customers stand to gain.

Tell Kroger is one such forum which invites individuals to participate in their online surveys. There are some rules which need to be followed in order to take part. They are as follows:

  1. One must be a resident of the United States of America.
  2. He or she should be 18 years or above.
  3. There are some countries which from which these surveys are not considered valid.
  4. The survey can be taken online or by email.
  5. To take a survey, one needs to be a customer in supermarkets such as Ralphs, Scotts, Smith’s, Hilander, etc.

How is the survey to be taken?

Once a person visits the site, he or she can take the survey in English or Spanish. When this is chosen, one will have to unlock a questionnaire by entering details such as shopping date, time, name of the store and any other information as mentioned in the page. The survey code is then entered and this will start the procedure. When the survey is completed, one can get a chance to win Kroger grocery gift cards worth $100 each. This is decided by way of drawing and 359 winners are awarded these cards. There is a deadline for sending these entries and this has to be checked before submitting a review.

Listed below are the pros and cons of taking such a survey.

Pros

  1. It is a free entry.
  2. One does not have to shop in order to take the survey.
  3. It is easy to understand and has simple questions.
  4. The survey is available in two languages.
  5. There is no limit for the number of times one can take a survey.
  6. It can be taken online or by email.
  7. It does not take much time to complete the survey.
  8. 359 lucky winners are can win Kroger grocery store cards of $100 each in the sweepstakes.
  9. The company follows a strict privacy policy.
  10. Kroger is one of the largest grocery store chains in the US and hence, the store cards can be put to good use.
  11. Personal details of any person are not disclosed to third parties for marketing purposes.
  12. Since it is a very big chain of stores, there will be many people who would have visited at least one of them.

Cons

  1. Given that the site allows unlimited entries per person, the chances of winning are less.
  2. It is not valid in some places.
  3. Some people feel that a lot of personal information is asked from them.

For someone who has decided to take this online survey, here are a few important things which need to be kept in mind:

  • In order to complete the survey, one would have to provide personal details such as name, email ID, etc. Furthermore, information like the individual IP address, system settings, Cookie, server logs, etc. will be collected.
  • Although all the above information is collected, the website will not divulge these details for marketing reasons. It will only be used in case one has to be awarded an incentive, if the person who has taken the survey requests for a communication, if the service provider is a third party who works for Kroger, if it is required by the law or if it has to do with transfer of assets from Kroger to someone else.
  • There will be no attempt to contact customers unless deemed necessary to validate the survey.
  • Unauthorized access of any personal information is safeguarded.
  • The choice lies in the person who wishes to take the survey. If one is not comfortable with the terms and conditions, there is no compulsion whatsoever.
  • One can always call their team at the mentioned numbers, clear any doubts and then complete the survey when fully satisfied with the answers provided by the customer service team.

Summary

Since Kroger is such a huge name when it comes to grocery stores, it is a good opportunity to provide feedback on their products and services. It has helped the company is improving their standards in various entities of business. The survey will take only a few minutes to complete and when it is compared to a gift card of $100, it seems a very small price to pay. Furthermore, one does not have to make a purchase in order to take survey which makes it a good bargain. The site has and continues to draw a lot of attention from customers who have made the survey a success.

Visit  website : www.Tellkroger.com

{ 3 comments… read them below or add one }

mary rankhorn January 26, 2013 at 19:38

I would appreaciate it very much if you all would start carrying CINNAMON BUTTER.
I can find this at Walmarts, but have not been able to find at krogers.
I shop at Krogers mallory lane franklin tn

Adrian Stevens February 18, 2013 at 18:23

I would like to thank , Ms,Ashanti ( Westley Chapel store in the floral department ) . On valentines day , I came in the store to buy flowers for my wife, but I did not have enough money . Ms Ashanti saw the said look on my face , she asked me what’s wroug ,I told her my problem , that I was $20.00 short a I did not have my credit card on me . She said don’t look so sad , I well give you the money you can pay me later . I said thank you vary much .With out Ms,Ashanti helping and trusting me x my day would not have been a good one . I would like to thank Rodgers and Ms Ashanti , Kroger for hiring great employees like Ms Ashanti that truly cares. Please notice Ms Ashanti. Thank you very much.

Smithie April 11, 2013 at 22:13

I will like to thank three of your employees that work the Kroger store on Headland Dr. Atlanta GA. Priscilla, Akionq & Tonya (supervisor) for such great service on 4-11-13. I can not say enough good things about these wonderful ladies. Thanks, for employing them.

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